Lesson 23: Managing Conflict with Difficult Customers – A Guide for Market Stall Holders
Conflict happens. It is as simple as that. Knowing how to approach and deal with complaints and disagreements is key to having a positive experience…
Conflict happens. It is as simple as that. Knowing how to approach and deal with complaints and disagreements is key to having a positive experience…
As a market stall trader, your success hinges not only on the quality of your products but also on the experiences you create for your…
Customer service is more than just a transaction—it’s the foundation upon which successful businesses are built. Whether you’re running a market stall or managing a…
You may have heard of the balance sheet and wondered what it is and why you should care about it. In this lesson we’ll be…
In our previous lesson, we discussed the importance of recording the outgoings and income using a ledger and the single-entry accounting method. Now, let’s dive…
In the last lesson, we discussed accounting and why there is a benefit to not only keeping accurate records but how it can also drive…
Accurate accounts are the backbone of any successful market stall. Proper financial management is essential for understanding your business’s health, making informed decisions, and ultimately…
The one thing that trips everyone up is the paperwork and the small admin jobs that are required for every business. Whether you are a…
Ever thought why the ‘seasoned’ traders make it look so easy when they arrive at the market and by the time you turn around they…
Everything has a season. The weather has different seasons and customers have seasons. Things you buy have seasons. Market Stall vendors will encounter these shifting seasons…
The acronym we all know and love. The 6 P’s. Proper, Planing and Preparation, Prevents Poor Performance. We know we won’t get it right from…
Every now and again a business plan will need a look over to see how it can be improved and reflect your and your customers’…