Lesson 23: Managing Conflict with Difficult Customers – A Guide for Market Stall Holders
Conflict happens. It is as simple as that. Knowing how to approach and deal with complaints and disagreements is key to having a positive experience…
Lesson 21: The Importance of Customer Service: Building Relationships and Driving Success
Customer service is more than just a transaction—it’s the foundation upon which successful businesses are built. Whether you’re running a market stall or managing a…
Lesson 20: A Market Stall Holders Guide to the Balance Sheet
You may have heard of the balance sheet and wondered what it is and why you should care about it. In this lesson we’ll be…
Lesson 17: Let’s Talk Accounts
Accurate accounts are the backbone of any successful market stall. Proper financial management is essential for understanding your business’s health, making informed decisions, and ultimately…
Lesson 13: Pre-Market Stall Checklist: Essentials to Pack Before You Head Out
The acronym we all know and love. The 6 P’s. Proper, Planing and Preparation, Prevents Poor Performance. We know we won’t get it right from…
Lesson 12: Improving Your Business Plan
Every now and again a business plan will need a look over to see how it can be improved and reflect your and your customers’…
Lesson 11: Using a Business Plan Correctly
You have spent the time working through your ideas. You have done your research and you have a clear picture in your head of your…
Lesson 10: Creating a Business Plan
A business plan is your Roadmap, a way to keep yourself on the right path and to hit achievable goals along the way. Learning how…